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It depends on the country. Some countries have laws regulating maintenance requirements, and some don't. For the sake of end-user safety, the health of your business and the reputation of your building, it is recommended that you minimize disruptions by regularly maintaining your automatic doors.
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There are two standards that cover automatic door safety requirements in Europe. The EN16005 standard describes the requirements for power-operated pedestrian doors and the EN12453 standard is applied to power-operated industrial doors.
COMPLETE PEACE OF MIND
Automatic door maintenance
Keep people moving in your building with essential maintenance for pedestrian and industrial automatic doors, as well as gates and turnstiles. We offer personal service with knowledgeable technicians, a clear maintenance plan and 24/7 customer support.
Contact usAutomatic door maintenance | Effortless service and essential maintenance for any brand
EFFORTLESS MAINTENANCE
Expert service for all major brands
What type of automatic doors do you have? KONE has dedicated technicians that are ready to service your automatic doors, regardless of age or manufacturer. Switching to KONE automatic door maintenance is easy with a smooth transition process that has been developed and refined over many years of experience.
CARE BEYOND YOUR EXPECTATIONS
Essential automatic door maintenance
The journey through your building begins, and eventually ends, at the door. With expert customer service, carbon-optimized solutions and tailored maintenance plans, choosing KONE automatic door maintenance is easy. We always aim to increase safety and reliability, while also respecting your time with quick spare parts delivery.
18 sec
response time to a customer call
Fast support when you need it
360°
lifecycle approach for repairs, upgrades and renewals
A comprehensive plan for the future
>50%
of customer queries are resolved in 24 hours
Keep your equipment running smoothly
7,000
unique door spare parts immediately in stock
Quick repairs and easy maintenance
Automatic door maintenance | Effortless service and essential maintenance for any brand
EASY ACCESS TO INFORMATION
KONE Online
Get automatic door performance and repair data anywhere, anytime via the KONE Online web portal. You can also access important automatic door information on your phone through the KONE Mobile app.
How can we help you?
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Automatic door maintenance | Effortless service and essential maintenance for any brand
SMOOTH PEOPLE FLOW
KONE Access Solutions
Connect your automatic doors to a scalable KONE access control system. User interface devices like access card readers, system hardware and access control management software offer flexible configuration that seamlessly integrates KONE turnstiles and elevators for smart and smooth people flow through the building.
Automatic door maintenance | Effortless service and essential maintenance for any brand
DIGITAL SERVICES
Easy ways to add value
We offer digital service upgrades that future proof your assets while increasing tenant satisfaction and building value. KONE APIs can monitor equipment status and track maintenance activities directly inside your existing dashboards.
AUTOMATIC DOOR ELEVATOR MAINTENANCE
Frequently asked questions
Learn more about automatic door maintenance with helpful answers to common questions.