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“With 24/7 we can predict, prevent, perform”

What is 24/7 Connect and why is this a benefit for you? Well, our 24/7 Connected service will keep your lift monitoring how it feels; anticipating maintenance, signals issues and schedules appointments. So this is no longer a worry for you. We will take care of it all.

Fewer issues

The lift monitors itself every 3 seconds, catching and anticipating problems before they become a hassle

Real-time updates

The lift keeps you in the loop with real-time updates and signals the KONE maintenance engineers when it needs need attention.

Optimized maintenance

The condition of the lift is taken care of, reducing your maintenance costs and extending the lifecycle.

24/7 Connect makes a big difference

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Lower repair costs

Faults are seen proactively, before they become issues. Reducing the wear and tear of your lift. and making sure the lift runs smoothly without interruptions for you.

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Optimizing life span

The lift itself learns from all the data we gather everyday and add additional tasks when needed. This leads to 40% less lift entrapments.

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Safer journeys

So when something goes wrong, the lift automatically contacts us, allowing us to prioritise urgent tasks at hand, keeping you safe and providing you with peace of mind.

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24/7 online access

You can check the lift planning, maintenance details and status anytime 24/7.

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The right parts

Because of 24/7 Connect services, we know in advance what issue we are dealing with. This way, the KONE technicians exactly know what parts they need to bring. This way, we ensure efficient maintenance.

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Quick response

The lift is in 24/7 connection with us, so this way we ensuring a 10-second average answer time to alarm calls. Dispatching one of our engineers at a quick response time.

Campaign 24 7

Read more about 24/7 Connected Services

Get in touch

You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.


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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Doors|Advanced People Flow solutions|People Flow planning|Loading Bay|Other
Equipment/service type *|Elevator|Autowalks|Escalators|Advanced People Flow solutions |People Flow planning|Other


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KONE PLC, Global House, Fox Lane North, Chertsey, Surrey, KT16 9HW, United Kingdom