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KONE as a company

We are a global leader in the lift and escalator industry, making people’s journeys safe, convenient, and reliable with smart and sustainable People Flow®.

Who we are

At KONE, our purpose is to shape the future of cities. As a global leader in the lift and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. As a trusted partner throughout both the building and equipment lifecycle, we support our customers every step of the way: from design, manufacturing and installation to maintenance and modernisation.

We are fast and flexible, earning a well-deserved reputation as a technology leader, with innovations such as KONE 24/7 Connected Services and KONE UltraRope®. KONE employs over 60,000 experts in over 60 countries, to serve you globally and locally.

KONE in Great Britain

KONE has been operating in Great Britain for more than 40 years. With its head office in Chertsey, Surrey, KONE serves customers from regional offices across the country with its team of nearly 1,800 employees.

KONE Plc is a member of Lift and Escalator Industry Association (LEIA) and Lifting Equipment Engineers Association (LEEA).

KONE Plc's Modern Slavery Act Transparency Statement

Our purpose

In a world where cities are constantly evolving and more and more people choose to live in them, we at KONE stand with one clear aim: to shape the future of cities.

We make urban life more vibrant and livable. And we do it by enabling safe, sustainable, and effortless people flow for all. We help cities leave a positive mark on the planet - for the next century and beyond. We shape the future of cities.

Read more about our purpose and strategy from our corporate site

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Our people

We are committed to making KONE a great place to work, where we aim to inspire, engage and develop our employees to deliver great results. Our gender pay gap report provides details on how we are addressing that gap along with our pay gap figures.

KONE Plc's Gender Pay Gap Report

Our tax strategy

As part of a global corporate organisation, we are fully committed to paying the correct amount of tax on the profits we make at the right time and in the countries where we create value that generates those profits. In all tax matters, our aim is to ensure predictability. We also encourage competitive business growth that is tax efficient without compromising tax compliance principles. KONE UK’s Tax Strategy is published in accordance with Schedule 19 of the Finance Act 2016. This strategy was published on 11 March 2024, in respect of the financial year ending 31 December 2023.

Tax risk management

Taxes are always a consequence of business operations. On the other hand, we must ensure that all business decisions also consider the financial and tax impact of the plan as well as the potential tax and reputational risks. We have a global transfer pricing model in place according to the OECD guidelines and it is implemented consistently within the Group. The Corporate Tax Team is continuously evaluating the transfer pricing model, to ensure its alignment with the business model on a continuous basis. On a minimum of an annual basis, KONE UK carries out a review ensuring that the necessary Tax policies, controls and processes have been adhered to and that staff are appropriately trained and qualified to undertake their functions.

Tax planning and appetite for tax risk

KONE has a low appetite for tax risk. We follow “the more likely than not” principles for making decisions on tax matters by;

Operating an effective tax control framework to identify key tax risks and to manage those tax risks through appropriate policies, controls and processes.
Maintaining accounting systems and controls to meet tax compliance obligations.
Maintaining a strong internal review system that supports the Senior Accounting Officer.
Ensuring compliance with all relevant laws and regulations.

Co-operation and relationship with HMRC

In the UK, KONE engage with HMRC through our Customer Compliance Manager to discuss our tax affairs. We are committed to maintaining an open, transparent and collaborative approach in our dealings with HMRC by:

Reporting and responding accurately and in a timely manner and to act with integrity in all tax matters.
We take care to ensure that our tax affairs are reported accurately, however, if we were to identify an error in a submitted tax return, we would seek to voluntarily disclose it, quantifying the effect of the error and paying any additional taxes that may become due.
Notifying HMRC of major changes in our corporate operations.

Global tax strategy